Terms & Condition
Welcome to Frizzer Food & Beverage Pvt. Ltd. (“Frizzer”, “we”, “our” or “us”)! By using our website www.frizzerfoods.com (“Site”), ordering our products, or interacting with us in any way, you agree to be bound by these Terms & Conditions. Please read them carefully to ensure you understand and agree to the terms governing your access to and use of this Site.
1. Intellectual Property
All content on this Site, including product names, logos, images, designs, text, and trademarks, are the property of Frizzer Food & Beverage Pvt. Ltd. or its partners and are protected by copyright, trademark, and other intellectual property laws. This includes our products like Swagg Water Bottle, Swagg Cold Drink, Swagg Masala Sikanji, and Swagg Jeera Pani.
You may browse and download content from the Site for personal, non-commercial use only, but you must not modify, distribute, or use these materials for commercial purposes without our express permission.
2. Product Availability and Pricing
Our products, including Swagg Water Bottle, Swagg Cold Drink, Swagg Masala Sikanji, and Swagg Jeera Pani, may be subject to availability and regional restrictions. We reserve the right to limit quantities, adjust prices, or discontinue products at our discretion without notice.
Prices listed on the Site include Goods and Services Tax (GST), but shipping fees are additional. The final price, including shipping, will be shown at checkout. Prices are subject to change without notice, and the price at the time of delivery will be applied.
3. Payments
When making a purchase, you can choose from a variety of payment options, including Net Banking, Debit Card, Credit Card, UPI, and Wallets. Payments are processed securely, but please note that your card issuer may charge handling or processing fees, which are not the responsibility of Frizzer.
We will dispatch products only after payment has been successfully authorized.
4. Use of the Site
You agree to use our Site for lawful purposes and in a way that does not infringe upon the rights of others or disrupt the normal functioning of the Site. You must not upload harmful content, such as viruses, or engage in any activity that could damage, disable, or interfere with the Site’s operation.
We also ask that you respect all copyright and intellectual property rights, ensuring that all content is used in accordance with our terms.
5. Confidentiality and Privacy
Your personal data, including contact details and payment information, will be treated in accordance with our Privacy Policy. We do not share your personal details with third parties for marketing without your consent.
Additionally, you are responsible for maintaining the confidentiality of your account and login details and must notify us immediately of any unauthorized access or use of your account.
6. Limitation of Liability
While we strive to ensure that the Site is available at all times, Frizzer does not guarantee uninterrupted access or error-free performance. We are not liable for any direct, indirect, or consequential damages that arise from your use of the Site, including data loss, business interruption, or other damages.
You use the Site at your own risk, and we are not responsible for any damage caused by accessing or using the Site, including viruses or technical issues that may affect your equipment.
7. Account Management and Cancellations
If you wish to close your account or request a refund, you can do so through our website. Our customer support will assist you with your request and process any necessary refunds within 7 working days. Please note that your account must be in good standing, and any outstanding balances must be cleared before closure.
8. Modifications to Terms
We may update these Terms & Conditions from time to time, and any changes will be posted on this page. You should review these terms regularly to ensure you are aware of the latest version. Continuing to use the Site after updates means you accept the modified terms.
9. Prohibited Activities
You agree not to engage in any activities that could harm, defame, or harass other users or our Site. These activities include:
Uploading harmful software or viruses
Violating intellectual property rights
Posting inappropriate, offensive, or illegal content
Engaging in fraudulent or misleading activities
10. Jurisdiction and Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes related to the use of the Site or purchases made through the Site will be resolved under the jurisdiction of the courts in Delhi, India, unless otherwise specified.
11. Indemnity
By using this Site, you agree to indemnify and hold harmless Frizzer from any claims, damages, or expenses arising from your misuse of the Site, including any breach of these Terms & Conditions.
12. Termination
Frizzer reserves the right to terminate or suspend your access to the Site at its discretion if you violate any part of these Terms & Conditions. In such cases, you may no longer have access to your account or any related services.
13. Entire Agreement
These Terms & Conditions, along with our Privacy Policy, constitute the entire agreement between you and Frizzer regarding your use of the Site and our services. Any prior agreements, promises, or understandings are superseded by this agreement.
If you do not agree with any part of these Terms & Conditions, please refrain from using the Site and contact us for further assistance.